Our Asisters can help with a wide range of tasks, including companionship, dressing and washing, housework, transport, night sleepovers, foot and hair care, garden tidy-ups, and parenting support. We tailor our help to suit your needs. Companionship – friendly conversation, shared activities, and emotional support. Dressing & Washing – discreet, respectful personal care. Housework – cleaning, laundry, and keeping your home fresh. Transport – lifts to appointments, shops, or social outings. Night Sleepover – reassurance and assistance through the night. Foot & Hair Care – basic grooming to help you feel your best. Garden Tidy – light gardening and outdoor upkeep. Parenting Support – a helping hand with children and family life.

No, we offer completely flexible arrangements — from one-off visits to regular ongoing support — so you only receive the help you need, when you need it. There are no contracts, we simply ask for 72 hours' notice to make any changes or cancellations. For live-in support, we kindly request two weeks’ notice. You also have the option to retain your Asister or carer if a loved one is hospitalised or requires short-term respite, ensuring continuity of care when they're ready to return home. Full details can be found in our terms and conditions.

We strive to provide help as quickly as possible. In many cases, we can start immediately. Typically, we arrange schedules within 24 hours on weekdays or 48 hours over weekends and bank holidays. Our in-house technology ensures a fast response by notifying available Asisters instantly. For personal care, we conduct a prompt assessment, create a tailored care plan, and, if needed, set up a Medication Administration Record (MARS). All care details are uploaded to our app for real-time tracking, ensuring transparency and peace of mind. While setup may take a bit longer, we work diligently to ensure everything is ready with care and precision.

While we often say “it’s not Match.com,” we absolutely recognise how important it is to feel comfortable with the person supporting you. Whenever possible, we take into account shared interests, personality, and values to help ensure a natural and trusting connection. When it comes to personal care, rest assured that all our carers have the relevant training, experience, and qualifications, and are carefully matched based on your specific needs and preferences. We always welcome your feedback and will do our best to ensure you feel confident and supported by the right Asister in your home.

At Asisters, we aim to provide professional, affordable support that helps people live independently in their own homes — whether that’s companionship, gardening, shopping, or full live-in care. At Asisters, our focus is on what we call The Three C’s: ✅ Continuity – we strive to keep the same Asister or carer for each client, building trust and routine ✅ Competitive Pricing – for full transparency, we’ve attached our current price list ✅ Clear Communication – stay informed via our secure app, and feel free to drop into our office anytime — no appointment needed We offer two flexible service options depending on your needs: 🔹 Self-Employed Asisters – prices start from £22 per hour With this option, you can arrange visits, dates, and times directly with your chosen Asister, offering flexibility and continuity with someone you trust. 🔹 Employed Carers – ideal if you’d prefer guaranteed cover and office support These carers are fully managed, trained, and regulated under CQC standards, and we take care of scheduling, oversight, and quality assurance.

Thank you for your interest in becoming an Asister — we’d love to hear from you! We’re always looking for caring, reliable people to join our team. Simply click the “Become an Asister” button on our website or download the Asisters App to create your profile, and apply online. Once you've created your profile in the app, our Recruitment Officer, Chris, will review your details and get in touch to guide you through the next steps. Whether your strengths are in care, cleaning, gardening, or general support — there’s a place for you at Asisters. If you have any questions before applying, feel free to pop into our Colden Common office or call us on 01962 777055 — we’re always happy to help.

You may be entitled to an Attendance Allowance which is NOT means tested. You can download our easy-to-follow Attendance Allowance Application Guide (PDF), which walks you through each step of the process — from where to get the form to how to fill it in and what evidence to include. The guide includes: Step-by-step instructions Tips for completing the form Helpful contacts for further advice Guidance on what happens after you apply If you’d like one of our team to help you go through it, just pop into our office or give us a call on 01962 777055 — we’re happy to support you.